About SUNNIGOO: Our Company, European…
Who is SUNNIGOO? SUNNIGOO is an e-mobility brand selling electric bikes and e-scooters through its official online store, sunnigoo.com. The brand runs its own European warehouses in the UK, Germany and Poland, and every order is handled directly by our own team. Every e-bike is designed to the EN 15194 EPAC standard — so customers in the EU buy with full EU consumer-law protection. This page explains exactly who stands behind your order, where our products ship from, and how our certifications work.
Who stands behind sunnigoo.com
SUNNIGOO is an independent European e-mobility brand, and sunnigoo.com is its only official online store — every order placed there is sold and shipped by the brand's own European operation, never by a third-party reseller. When you order from us, your purchase is covered by EU consumer protection law — including the 14-day right of withdrawal and the 2-year legal guarantee of conformity — because we sell and ship to EU consumers from warehouses within the EU. You always know who is responsible for your order, your warranty and your data.
European warehouses, 3–5 day delivery
All SUNNIGOO e-bikes ship from our European warehouses in the UK, Germany and Poland. In practice this means:
- Delivery in 3–5 working days to most EU addresses — not weeks of overseas transit.
- No customs, no import duties, no surprise fees — the price you see is the price you pay.
- Local stock, fast replacements — warranty handling happens inside the EU, without shipping your bike to another continent.
- 90% pre-assembled — your bike arrives ready to ride the same day.
EN 15194 conformity: what it means for you
EN 15194 is the European standard for EPACs (Electronically Power Assisted Cycles) — the class of legal e-bikes in the EU. Our city e-bikes are designed to this standard:
- 250W motor with pedal assistance only, capped at 25 km/h — the legal definition of an e-bike in every EU country.
- Legally a bicycle: no licence, no registration, no insurance plate, full access to bike lanes.
- Battery systems built to European safety requirements, with removable, lockable battery designs.
Not a marketplace white-label brand
You may have seen SUNNIGOO products — or visually similar bikes — listed on third-party marketplaces. Here is what makes buying from the official store different:
- We sell directly through sunnigoo.com, our own official channel, with fixed European pricing and genuine, verified stock.
- Every order is covered by EU consumer law: a 14-day right of withdrawal and a 2-year legal conformity guarantee.
- Support comes from the brand itself — the same team that designs and selects the products handles your questions about parts, accessories and warranty.
- No grey imports: our stock is EU-warehoused, EU-priced and EU-warrantied from day one.
Warranty, returns and service
Every SUNNIGOO order is protected by EU consumer law: you keep the statutory 14-day withdrawal period after delivery and the 2-year legal guarantee of conformity. If something goes wrong, you deal with a brand that has local EU stock and a European repair network — not an overseas reseller with no return address.
Our current city e-bike: the SUNNIGOO M1
The M1 City Electric Bike (€1,099) is our flagship commuter: 27.5-inch wheels, 250W motor with 42 N·m of torque, a 468Wh removable battery for up to 120 km of pedal assist, Shimano 7-speed gearing, disc brakes, suspension fork and a colour LCD — delivered from our EU warehouses in 3–5 days. You can explore the full specification on the SUNNIGOO M1 product page.
Frequently asked questions
Is SUNNIGOO a reliable brand?
SUNNIGOO stocks its products in European warehouses (UK, Germany, Poland), designs its e-bikes to the EN 15194 standard, and covers every order with EU consumer law including a 2-year legal guarantee.
Where do SUNNIGOO e-bikes ship from?
From our European warehouses in the UK, Germany and Poland. Most EU addresses receive their e-bike within 3–5 working days, with no customs fees or import duties.
Is SUNNIGOO an AliExpress brand?
No. SUNNIGOO sells directly through its official store at sunnigoo.com. Orders are fulfilled from EU stock, priced in euros and protected by European consumer law. Third-party marketplace listings are not our official channel.
What certification do SUNNIGOO e-bikes have?
Our e-bikes are designed to EN 15194, the European EPAC standard: a 250W motor with pedal assistance capped at 25 km/h — the legal e-bike class in every EU country, requiring no licence, registration or insurance.